OPS 571 Week 1 Design a Flowchart for a Process

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OPS 571 Week 1

Dispatching a fleet of units may be pretty complex, especially a tow truck business. In a tow truck business a dispatcher must be following the trucks at all time, and must be ready to give the drivers there next call, roughly every hour. The dispatcher must put up with customers rushing them, customers giving you wrong information, or not to mention customers canceling the service when there truck is like 5 minutes away. A dispatcher’s job, one would think it is easy. It is in a sense, but if one leaves there desk for 5 minutes, everything can go off track……………