LDR 531 Quiz Week 1 to 6

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LDR 531 Week 1 Quiz

  1. Which of the following refers to bottom-line conclusions individuals have about their capabilities, competence, and worth as a person?
  2. Alex was sent to Beijing to help local managers solve the problem of growing worker dissatisfaction at their manufacturing facility located in the city. As part of his visit, he decided to have a town hall meeting with the workers to understand the problems that they were facing and the reasons for their discontent. The turnout at the meeting was substantial; however, when asked for their opinions and suggestions, the crowd fell silent. As a result, Alex was unable to determine the reason for employee dissatisfaction. Which of the following, if true, best explains this situation?
  3. Milton Rokeach created the Rokeach Value Survey (RVS) which consisted of two sets of values, namely ________ values and ________ values. 4. With reference to the job characteristics model, which of the following defines skill variety?
  4. The _____ is a personality assessment model that taps basic dimensions which encompass most of the significant variation in human personality, namely extraversion, agreeableness, conscientiousness, emotional stability, and openness to experience.
  5. With reference to the Hofstede’s Framework for Assessing Cultures, ________ emphasizes a tight social framework in which people expect others in groups of which they are a part to look after them and protect them.
  6. Which of the following is Theory X consistent with? 8. Which of the following guidelines for recognizing an employee’s performance was recommended?
  7. Adam Sears is an assembly-line employee with Swenson Motors. Though Adam is popular among his supervisors and colleagues, Adam experiences low morale and lack of motivation. He feels frustrated that his job is restricted to fixing nuts and bolts on the car parts. He fears that he has no chances of advancing in his career as he cannot completely assemble a car. Which of the following is true with regard to Adam? 10. Which of the following statements is true regarding a merit-based pay plan?
  8. Which of the following terms describes basic convictions that “a specific mode of conduct or end-state of existence is personally or socially preferable to an opposite mode of conduct”?
  9. Supportive leadership is most likely to result in what outcome for subordinates?
  10. Which of the following is the least desirable approach for developing subordinates?
  11. ________ is an extrinsic means of motivation.
  12. Which of the following is an instrumental value according to the Rokeach value survey?
  13. Which dimension of the Big Five Model is a measure of reliability?
  14. Which of the following is most likely to be a drawback of highly conscientious people according to the Big Five Model?
  15. Which of the following refers to the tendency to be arrogant, have a grandiose sense of self-importance, require excessive admiration, and have a sense of entitlement?
  16. With reference to John Holland’s personality-job fit theory, people belonging to the investigative type prefer
  17. Those with a ________ personality identify opportunities, show initiative, take action, and persevere until meaningful change occurs, compared to others who passively react to situations.
  18. Which of the following personality traits indicates the degree to which a person is unemotional and pragmatic and believes that ends can justify means?
  19. The ________ pay plan has long been popular as a means of compensating production workers by paying a fixed sum for each unit of production completed.
  20. According to Blake and Mouton, effective leaders are most likely to facilitate subordinate growth and development by having

LDR 531 Week 2 Quiz

  1. Contingency theories may be difficult to implement because
  2. A contingency theory that contains mediating variables is
  3. Which statement comparing transformational and charismatic leadership is most accurate?
  4. A theory that emphasizes leader traits and skills as determinants of leadership behavior is best categorized at what level?
  5. Which of the following is a characteristic of a positive charismatic?
  6. A contingency theory of leadership that depends on specific procedures for leader behaviors and has strong support is
  7. One unique characteristic of followers in leadership theory is
  8. Effective transformational leaders
  9. Which statement about transformational and charismatic leadership is most accurate?
  10. A leadership contingency theory that stresses the intelligence and experience of the leader is
  11. Charismatic leaders add followers by
  12. The concept that some people are natural (born) leaders is an attribute of which leadership approach?
  13. Which characteristic of negative charismatic leadership is more likely to lead to failure?
  14. What level of leadership process is emphasized in most theories of effective leadership?
  15. The leadership process that describes how a group operates in an open system with other groups is called
  16. Distant charismatics are often described in terms of their effect on follower
  17. CEOs who exhibit charismatic characteristics were noted to
  18. Most leadership theories emphasize
  19. A theory that explains the most effective pattern of leadership behavior in a specified situation is best classified as
  20. Most of the leadership theory and research explaining the actions of leaders and why those actions occurred has described
  21. Ideological leaders will develop when the leader
  22. Transformational behavior can include

LDR 531 Week 3 Quiz

  1. Peter is working on a project. He feels that the parameters need to be changed to meet client specifications. First, he must talk to his immediate supervisor, who will then discuss the issue with her department director before any change can be implemented. Peter is most likely to be a part of the ________ type of small-group communication networks.
  2. When ________ is of importance in decision making, group decisions are preferred to individual decisions.
  3. Genepa Corporation manufactures home appliances and other electronic products. Genepa is planning to introduce a new refrigerator model. The marketing manager at Genepa has developed a marketing plan for this new product and wants to communicate this plan to all the employees in the marketing department. Which of the following is most likely to be the best form of communication for communicating this plan?
  4. Matt works as a sales representative at Tandem Industries which manufactures and sells bicycles. He is the best salesperson on the floor, but he also receives the highest number of customer complaints for late deliveries. Which of the following, if true, best explains this situation?
  5. When ________, the result is role conflict.
  6. Janice Cooper has recently joined a hospital as a part of the internship program prescribed by the nursing school she attends. Janice, who was inspired to take up this profession by the story of Florence Nightingale, had very strong ideals about how she should behave as a nurse. She felt that as a nurse, she must be gentle, pleasant, and caring at all times so she could serve her patients well, and she often went to great lengths as an intern by putting in extra hours at the hospital and so on. The scenario reflects Janice’s
  7. The informal communication network in an organization is
  8. A collectivist Chinese manager is most likely to use which of the following techniques for conflict management?
  9. Which of the following statements is true regarding conflict?
  10. When one person seeks to satisfy his or her own interests regardless of the impact on the other parties to the conflict, that person is using the conflict-handling intention of
  11. Which of the following forms of communication is characterized by the use of only body movements, intonations, facial expressions, and physical distance to communicate?
  12. Which of the following is desirable when a crucial project is delegated to a virtual team?
  13. Shirley Shands is a hard worker but Debra, her manager, is irritated with her. While Debra concedes that Shirley’s work gives her no cause for complaint, Debra is tired of the interruptions in her work because of Shirley asking for repeated clarifications over what exactly she has to say in e-mails or phone calls. She often requests Debra to proofread her e-mails before sending them, and Debra feels she sends too many e-mails instead of just speaking to the person concerned. From the scenario, we can conclude that ________.
  14. Most people assume that a police officer should behave in a lawful manner, refrain from demonstrating favoritism to any particular group, and do his or her best to uphold the law. Which of the following terms best represents these beliefs?
  15. To retain its edge in the organic health food market, Natura has established a high-priority team comprised of senior executives from the company’s production, marketing, and research divisions. These employees work together closely to study consumer attitudes about organic health foods and come up with a closely monitored development and marketing strategy for new products. This ensures that each division is informed of the specific needs, timelines, and expected outcomes of the strategy. It also makes Natura a company that adapts to changes in market trends swiftly. The team Natura uses here is of the ________ type.
  16. Which of the following is a unique advantage of lateral communication?
  17. Which of the following terms best describes the process that occurs when two or more parties decide how to allocate scarce resources?
  18. ________ teams are defined as groups of employees who perform highly related or interdependent jobs and take on many of the responsibilities of their former supervisors.
  19. Jordan is a sales officer who has been underperforming over the last three months. At the last monthly operations cycle meeting, he was given a warning. As the time for the next meeting draws close, Jordan fears his boss reprimanding him. Two days before the meeting, Jordan informs his manager that he has confirmed six deals in the last few days, one of which involves multiple orders for their machines. He, however, skips the detail that these are the only six orders he has been able to obtain in the whole month. Which one of the barriers to effective communication is depicted here?
  20. ________ is defined as a phenomenon in which the norm for consensus overrides the realistic appraisal of alternative courses of action.
  21. Bonnie Patterson has been a manager for seven years at Wayne and Watson, a legal consultancy firm. A good part of her workday involves holding meetings and she likes to do work on a time-bound schedule. For this reason, members of her team receive the agenda at the beginning of the meeting, followed by some time to contemplate over the issue at hand individually. Subsequently, the team members present their ideas one after the other, the group discusses them together, and lastly, a ranking is done to choose the most favored idea. This represents the ________ approach of group decision making.
  22. With reference to the team effectiveness model, which of the following is one of the key components of an effective team, included under the category of contextual factors?
  23. Synergy Inc. has recently assigned some of its best employees to form a cross-functional team and complete a project from a new client. Many of the employees on this team are apprehensive about the structure and dynamics of how they will function as a group and accomplish this goal. To energize the employees, their immediate manager is holding a meeting with them next week where he will provide them some additional training in strategies and methods that may work well for the team. The manager’s initiative to hold this meeting fulfills the ________ function of communication
  24. The ________ view of conflict focuses on productive resolution of conflicts.
  25. The two general approaches to negotiation are ________ bargaining and ________ bargaining.
  26. As a consequence of the information circulated by the grapevine in an organization, employees experience
  27. The time attendance system in the production division at MM, an automobile manufacturing company, was malfunctioning. Consequently, Greg Hill, one of the front-level managers sent it for repair. In the meantime, he placed a register where all workers of the production division had to provide their time of entry and exit from the office. At the end of the week, when looking through the time logs, he had certain concerns about a group of employees. In the next week, he personally tracked the time this group of employees spent working and realized that they were reporting a greater number of working hours than they actually worked. This group engaged in a barrier to communication called

LDR 531 Week 4 Quiz

  1. Gerard Yoder believes that every time he picks up his daughter, Penny, from school, it brings him good luck. The last time he picked her up from school, he won a lottery ticket. Today, after he received her from school, he reached his office and found out that he has been promoted. Which of the following concepts best describes Yoder’s belief?
  2. Tiffany Crowe works as a showroom executive at a clothing boutique in London. Today, she is in a positive mood and instantly greets and smiles at a customer who walks into the store. The customer feels welcomed by her response. While browsing the store, Crowe helps the customer with products and passes on her positive mood to the customer. The customer leaves the store feeling content with a smile on her face. Which of the following best describes this situation?
  3. Employees with positive core self-evaluations believe in their inner worth and basic competence, and are more satisfied with their jobs than those with negative core self-evaluations. The concept of positive core self-evaluations indicates that
  4. Self-determination theory proposes that in addition to being driven by a need for autonomy, people seek ways to achieve
  5. Why is Maslow’s theory criticized?
  6. Which of the following is an example of deviant workplace behavior?
  7. The church you go to every Sunday is made up of people who have very different lifestyles and are at different stages in their life. Joanna is a 23-year-old, single parent who works for minimum wage and shifts from motel to motel for accommodation. Josephine is a single, 45-year-old woman who earns a decent salary and has few interests and friends outside her office. Jonathan is 60 years old, extremely wealthy, has a loving family, and enjoys his work. You have decided to apply Maslow’s hierarchy of needs to determine what motivates each of these individuals.
  8. Which of the following needs would most likely motivate Joanna?
  9. Susan Daniels works for an event management company and is discontent with her job because she was passed over for a promotion. She has now composed a list of concerns and plans to discuss the issue with her supervisor. Daniels’ response to the problem is referred to as
  10. Charles, Anna, Elle, and Adam are college friends and work in New York City. Comfortable living in New York occurs at about $40,000 a year. Charles makes $24,000 a year, Anna makes $30,000 a year, Elle makes $50,000 a year, and Adam makes $75,000 a year. Which of the following is most likely to be true with reference to correlation between pay and job satisfaction?
  11. Which of the following does cognitive dissonance indicate between two or more attitudes or between behavior and attitudes?
  12. Which of the following statements is true regarding negotiation?
  13. MBO provides individual employees with
  14. ________ are caused by a specific event, are very brief, and accompanied by distinct facial expressions.
  15. If Alberta is a categorized as a Theory X manager, which of the following behaviors is she most likely to exhibit?
  16. Which of the following statements is true regarding the effects of moods and emotions on decision making?
  17. Emotions such as relaxation, serenity, and calmness comprise the ________ mood dimension.
  18. Which of the following statements is true regarding goal-setting theory?
  19. ________ refers to evaluative statements or judgments concerning objects, people, or events.
  20. Which of the following statements represents the cognitive component of attitude?

LDR 531 Week 5 Quiz

  1. It is easiest for management to deal with resistance when it is
  2. Which of the following is least likely to realize a competitive advantage for an organization?
  3. Which of the following actions can extinguish risk taking and innovation?
  4. Sometimes, businesses find it necessary to reconceive their core business. Which of the following would be the least effective strategy for doing so?
  5. Which of the following statements is true regarding innovation?
  6. Which of the following is least likely to lend to a simple organizational structure?
  7. The deemphasizing of hierarchical authority and control in organizational development is referred to as
  8. Confusion in who reports to whom is a weakness of which one of the following organizational structures?
  9. Idea champions display characteristics associated with _________ leadership.
  10. Which of the following resistances to change is implicit?
  11. Culture is most likely to be a liability when
  12. Decision making within which one of the following organizational structures follows a strict chain of command?
  13. ________ is a collection of change methods that seek to improve organizational effectiveness and employee well-being.
  14. A(n) ________ organization is an organization that takes on a life of its own, apart from its founders and members, and is valued for itself and not for the goods or services it produces.
  15. ________ are persons who act as catalysts and assume the responsibility for managing refinement activities.
  16. Which of the following is the first step in Kotter’s eight-step plan for implementing change?
  17. The focus of a single segmentation within a scope strategy is known as a _______ strategy.
  18. Which of the following is the last step in Kotter’s eight-step plan for implementing change?
  19. Which of the following factors is least likely to have an impact on organizational structure?
  20. Which of the following is an example of an individual source of resistance to change?
  21. Which of the following is typically a characteristic of the mechanistic model of organization?
  22. Which of the following statements is true regarding the functions of culture in an organization?
  23. A(n) __________ strategy emphasizes the introduction of major new products and services.
  24. Strategy of differentiation consists of which of the following?
  25. Entering into various types of business ventures outside of the realm of an organization’s usual type of business is an example of a ________ strategy.

LDR 531 Week 6 Quiz

  1. In convergent periods, the role of executive management is to
  2. A primary goal of politics in the workplace is to
  3. The validity of a strategy for organizational change lies in its
  4. Organizational momentum relates to
  5. An influence tactic that relies on rank and enforcement of group goals is
  6. Buck passing and scapegoating when politics is seen as a threat are forms of
  7. The formulation and implementation of a strategy
  8. A person likely to participate in political behavior
  9. Organizational change relies on a balance of change and
  10. Impression management sends _____ messages that may be _____ under other circumstances.
  11. Transformational change in an organization
  12. Surveys of seasoned managers reveal they believe politics in the workplace is
  13. Central to managing a successful organizational strategy implementation are/is
  14. To keep a strategy in focus, effective managers employ­
  15. Hard power tactics best influence those with which following characteristic?
  16. Politicking is less likely in organizations that have
  17. With downward influence, power tactics preferred by U.S. managers include
  18. Political behavior in the workplace
  19. Periods of convergence are those in which an organization.
  20. During organizational change, employee–management interfaces such as workshops and retreats
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