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HCA 375 Week 5 Final Exam – 96/100 Score
- The purpose of continuous quality improvement (CQI) programs is to improve health care by
- National Institute for Health and Care Excellence (NICE) wrote guidelines called “red-flag,” which were prompted by what event(s)?
- Can be consider the founder of nursing
- The National Committee of Quality Assurance is
- The organization that is best known for evaluating hospitals and physicians based on clinical outcomes and patient surveys is
- The Joint Commission is
- The organization that assists poverty stricken countries to find solutions to their health and development problems is
- Quality improvement is the responsibility of
- Organizations interested in global quality improvement include all of the following EXCEPT
- Which organization promoted use of a surgical safety checklist that includes having the patient confirm their identity, as well as the surgery site, procedureto be performed, and give consent prior to surgery?
- The tracer methodology refers to
- What is the name of the facilities that were utilized to quarantine contagious patients?
- The Joint Commission accreditation process is every
- NCQA’s method of performance measurement is
- The agency that is responsible for the nation’s health by educating citizens to prevent and control health threats is called
- Center for Medicare and Medicaid Services is
- This act is an attempt to help patients afford medication by providing prescription drug coverage . What is it called?
- Significant improvements occurred during the post-industrial behavior. Which of the following is considered the most significant?
- Long-term care consists of all EXCEPT
- The country that spends more on health care per capita than any other is
- Contributing factors to the high cost of health care are all of the following EXCEPT:
- The health plan that is marketed as low cost and requires a “gate keeper” is
- The Joint Commission accredits all of these organizations EXCEPT
- Hospital spending increased in the 1960S due to
- The U.S. Department of Health and Human Services monitors quality on all EXCEPT
- Which is an example of what occurred during the post-industrial era in health care?
- The term quality assurance means
- Health policies is synonymous with
- An integrated delivery system
- The organization that was created due to employer demand to compare health care organizations delivery of quality care is called
- NCQA’s HEDIS consists of several measures that include all EXCEPT
- Data is essential in measuring quality. Data is all of the following EXCEPT
- The definition of is data collected specifically to detect unanticipated consequences of modifications to the process of care.
- Which of the following methods for collecting new data is more resource intensive?
- is the most frequently used data because of its ability to generate actionable information for quality improvement purposes.
- The principal model for assessing the quality of health care is called
- The four criteria of a Process measure are all EXCEPT
- The act of measuring a process, which results in improvement because it is being measured, is known as the
- Some of the advantages of using existing internal data resources over new data to be collected are all EXCEPT
- Deming’s PDSA model has 4 stages. “D” stands for what?
- An example of a Structure metric is all EXCEPT
- __________coined the phrase “the vital few and the trivial many”
- .Operational considerations should be able to
- Clinical data includes all EXCEPT
- Which statement about new quality measures is true?
- The key items to consider when selecting measures for quality improvement include all EXCEPT
- Demographic data includes all EXCEPT
- One method used to extract new data is
- Which statement is true about probability-based schemes?
- The reasons to collect new data instead of existing data includes all EXCEPT
- The Six Sigma improvement methodology has 5 key features. Which of the following is NOT one of them?
- One of the earliest documented uses of Six Sigma was to
- One of the purposes that a hospital may want to consider the financial metric in a CQI process is
- Healthcare leadership needs to create a culture that is receptive to change. Which of the following is the best example of an organization that looks at problems as opportunities for improvement?
- The hospital revokes hospital privileges to a physician who wrote a prescription for a medication where the patient was allergic
- Two popular methodologies to improve health care are
- In using the steps of the DMAIC process, which would be an example of Analyze?
- The acronym DMAIC is related to which CQI methodology
- Which is an example of a parallel-meso structure?
- Customer-oriented metrics can be referred to
- Which of the following is a true statement about health care in the United States?
- Gemba is a Lean Theory term, which can be defined as
- What is meant by the empirical rule used in Six Sigma?
- Map the value stream is one of the basic steps of Lean. Which example aligns with this step?
- Kaizen event would be characterized by all of the following EXCEPT
- The five S’s of Lean (Seiri, Seiton, Seiso, Seiketsu, Shitsuke) describe the importance of a neat, clean, organized, and clutter free work environment.Which would be an example of clean off your desk at the end of the day?
- What is meant by parallel-meso structures?
- Kaizen is referred to as
- What is meant by the Lean Theory term jikoda?
- An example of Lean’s poka-yoke is all EXCEPT
- Quality improvement includes a working collaboration of
- The Food and Drug Act was originally intended to
- One of the first organizations established to monitor quality assurance was
- An example of Donabedian’s “the ability to obtain the greatest health improvement at the lowest cost” would be all EXCEPT
- The Department of Health and Human Services created
- HEDIS stands for
- An example of quality improvement is all EXCEPT
- The characteristics of quality are all EXCEPT
- The best example of the six aims created by the Institute of Medicine’s timely care is
- Which is not one of the three-measure framework of assessing quality care?
- Which of the following would NOT be an example of Continuous Quality Improvement project?
- Quality improvement is usually accomplished by using a Continuous Quality Improvement (CQI) model. There are steps in each. Which of the following falls under ‘identify alternatives’ in the 10-step process?
- What is required, according to Maslow (2010), in order for a person to move to higher-level needs?
- The quality improvement team must consider many elements prior to starting a quality improvement project. Which of the following should be considered first before starting a quality improvement project?
- Which stage of a team is considered the honeymoon phase?
- Patient-centered care can be defined as
- Important factors to consider in communicating effectively with a patient should include all EXCEPT
- Variation in the CQI process can be defined as
- Which of the following is an example of a cost effective quality improvement initiative for a hospital?
- In order to effect change for a quality improvement project, and are critical to its success
- Cost of quality improvement projects must be considered based on what two elements?
- What are the key predictors of a quality improvement project’s success?
- Ethical issues need to be considered as well in any quality improvement project. All of the following are considered ethical issues EXCEPT
- What is considered the foundation of patient-centered care?
- Which of the following is a true statement about the Continuous Quality Improvement?
- Questions to ask after implementing a quality improvement project are all EXCEPT
- Which of the following is an example of a sociological impact when considering a quality improvement initiative for a hospital?
- In the post-stage of a quality improvement project, evaluating the effect is important because
- The stages of teamwork are all EXCEPT
- Which of the following is a true statement about the CQI strategy, PDSA?