BUS 499 Module 5 Case Assignment, BCS approach in Sonic Technologies

Balance scorecard is an approach to evaluate organizational performance and goes beyond the financial parameters. There are four key aspects of balance scorecard. It measures an organization’s performance in terms of financial performance, customer satisfaction, efficiency in internal processes and performance of assets like people, innovation and growth. The balance scorecard approach tries to establish the fact that managers should set goals keeping in mind all the above areas and then monitor and measure how far those goals have been met. While using balance scorecard, managers try to focus on the areas which the company is more inclined to. For instance if the company is more dedicated towards customer service, then the managers assign more weight to the customer service part in their balanced scorecard……..

BUS 499 Module 5 SLP Assignment, BCS Approach

In this paper we take a look at the balance scorecard approach of measuring organizational performance. This paper aims to provide a brief account of the concept of balance scorecard. Moreover, in this case we try to analyze case where in a company has successfully implemented this approach.

Balance scorecard is a tool to analyze organizational performance and is an holistic approach towards measuring the various activities of an organization. There are four key aspects of balance scorecard…………………..

BUS 499 Module 5 Discussion

In your opinion, what are the most difficult aspects of simultaneously balancing the four perspectives in the Balanced Scorecard? Be specific and give examples from your Case analyses and/or SLP.