Description
BSOP 326 Week 1 to 8
Week 1 Discussion Question 1, What is Total Quality Management
Week 1 Discussion Question 2, A System Perspective
Week 2 Discussion Question 1, Dr. Demings 14 Points
Week 2 Discussion Question 2, Quality Philosophies Awards and Standards
Week 3 Discussion Question 1, TQM Leaders
Week 3 Discussion Question 2, Who is the Customer
Week 4 Discussion Question 1, TQM Teams
Week 4 Discussion Question 2, Employee Involvement
Week 5 Discussion Question 1, Cost of Quality
Week 5 Discussion Question 2, Supplier Relationships
Week 6 Discussion Question 1, Statistical Tools
Week 6 Discussion Question 2, Inspection Process Evaluations
Week 7 Case Study, Fujiyama Electronics
Week 7 Discussion Question 1, Implementing TQM
Week 7 Discussion Question 2, Revising and Proofreading
BSOP 326 Midterm Exam 1
BSOP 326 Midterm Exam 2
BSOP 326 Final Exam
