Description

BSOP 326 Week 1 to 8

Week 1 Discussion Question 1, What is Total Quality Management

Week 1 Discussion Question 2, A System Perspective

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Week 2 Discussion Question 1, Dr. Demings 14 Points

Week 2 Discussion Question 2, Quality Philosophies Awards and Standards

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Week 3 Discussion Question 1, TQM Leaders

Week 3 Discussion Question 2, Who is the Customer

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Week 4 Discussion Question 1, TQM Teams

Week 4 Discussion Question 2, Employee Involvement

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Week 5 Discussion Question 1, Cost of Quality

Week 5 Discussion Question 2, Supplier Relationships

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Week 6 Discussion Question 1, Statistical Tools

Week 6 Discussion Question 2, Inspection Process Evaluations

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Week 7 Case Study, Fujiyama Electronics

Week 7 Discussion Question 1, Implementing TQM

Week 7 Discussion Question 2, Revising and Proofreading

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BSOP 326 Midterm Exam 1

BSOP 326 Midterm Exam 2

BSOP 326 Final Exam